Customer Service

Phone: (416) 315-1541
Email: ask-me@ais.on.ca

Mailing Address

(AIS) Acappella
Information Systems
44 Sutter Ave.
Brampton, ON L6Z 1G7

Payments

AIS accepts Interac
e-transfers from your bank.

Service Area

AIS services the greater Toronto area as far east as Stouffville, west to Burlington and north to Orangeville.

Consulting Fees

AIS's primary on-site and remote support consulting fee is $90 per hour for IT Services.

The following vendors share a business philosophy with AIS in their integrity, consistency in service and peace of mind at affordable rates.

EXCLUSIVE SYSTEM BUILDER AND SUPPLIER

Signa Computer Solutions is the exclusive supplier to AIS for all of our customized workstations and servers for all of our clients.

Signa builds systems using top brand name components backed by professional service and support. Integrity, commitment to quality and fantastic customer service are some of many reasons we have continued our relationship with them for over 10 years. Conveniently located on Yonge St. just south of the 401 in Toronto.

WEBSITE HOSTING AND SERVICES

The Wire is a Toronto based independent, reliable and affordable webhosting service and solutions company.

Close to 90% of AIS website clients are hosted with The Wire and many have been so for close to 15 years as they are highly reliable and committed to personal service and support.

REMOTE SUPPORT PROVIDED BY

AIS exclusively uses Citrix GoToAssist to support clients remotely for urgent issues that just can't wait for onsite consulting.

With just a few clicks GoToAssist is ready and AIS clients can watch while emergency service or even routine checks are performed on their PC.

INTERNET SERVICE AND COMMUNICATIONS

Rogers Communications consistently offers the broadest range of products, better overall customer service and best online management of accounts.

While some in the industry and in small businesses/home offices have a story to tell about their service provider our 17 years in the industry tell us that overall Rogers consistently performs better for AIS clients.